Case Study: Cradlepoint achieves 200% improvement in opportunity matching and accurate, timely channel data with Model N's Channel Data Management

Cradlepoint Accelerates Growth with Actionable Channel Data

Cradlepoint, a leading provider of cloud-delivered 4G LTE (and expanding into 5G) network solutions with more than 23,000 customers worldwide, was struggling with inconsistent, inaccurate channel data across a complex partner network of eight partner levels and multiple tiers. Their sales commission process was slow and frequently disputed, and a prior attempt to fix the problem with E2Open Zyme proved unreliable and required continuous manual auditing.

Cradlepoint replaced Zyme with Model N’s Channel Data Management (CDM), deployed within two months, to collect POS and inventory data from over 80% of distributors, VARs, VADs and end-users and to support commissions and inventory management. The result was a systematic, timely data flow, a 200% improvement in opportunity matching, reduced manual intervention, reliable sales commission payments, EDI automation for large partners, and greater transparency and trust across sales and leadership.

Cradlepoint

Matt Karpavich

Director of Finance