Mode
21 Case Studies
A Mode Case Study
Stitch, a cloud-first SaaS platform for moving data, relied heavily on analytics but had a data team of one—Growth Analytics Manager Anthony Palacio—who needed to provide a single, reliable view of core business metrics (conversion, retention) and find a scalable way to handle time-consuming ad hoc data requests that were taking hours each week.
Palacio built a Mode dashboard in under a week and used Mode’s collaborative, SQL-first tools plus automated email/Slack reporting to create a shared source of truth and enable self-serve analysis (business users now complete about 60% of queries on their own). The result: dashboards in under an hour, ad hoc answers in ~20 minutes, an 80% reduction in weekly reporting time, ~70% faster time-to-insight, and a more empowered, data-driven culture.
Anthony Palacio
Growth Analytics Manager