Case Study: Good Eggs achieves improved profitability and operational efficiency with Mode

How Mode is helping Good Eggs drive operational efficiencies and grow its bottom line

Good Eggs is an online grocery retailer that delivers fresh, perishable food across the San Francisco Bay Area. The business faced the classic perishable‑goods dilemma—buy too much and lose money to spoilage, buy too little and lose customers—compounded by ecommerce and same‑day delivery complexities that left the company losing money on each order.

By rolling out Mode analytics company‑wide and building custom inventory and forecasting dashboards, Good Eggs created transparency, rapid feedback loops, and individual accountability across operations, marketing, and customer teams. The result: they turned orders profitable in under a year, improved unit economics by about $20 per order (with roughly half of that improvement tied to Mode), achieved best‑in‑class shrink and spoilage rates, and realized measurable ROI—supported by 102 Mode users, 450 daily report runs, and 23 integrated data sources.

Good Eggs

Scott Ziolko

Head of Data