Case Study: Impala improves API UX research with Mockoon

How Impala uses Mockoon to conduct API UX research to offer the best experience to their users

Impala, a company that builds hotel booking APIs for the travel industry, faced the challenge of designing intuitive APIs that would be easy for developers to integrate. To validate their API designs, they conducted user research sessions but found that existing mocking tools were too limited and time-consuming to set up for creating the realistic scenarios needed for effective feedback.

By implementing Mockoon, Impala gained a solution with advanced features like templating and response rules. Mockoon enabled them to quickly build and dynamically adjust complex, realistic API mocks during live sessions. This resulted in thorough UX research, accelerated feedback, and ultimately ensured high-quality API releases with fewer integration errors and support requests for their customers.

Impala

Toby Urff

CPO & Co-founder