Case Study: hagebaumarkt achieves safer, more efficient store operations with Mobotix video analytics and mask detection

Taking Effective Action in the Pandemic Counting customers automatically — Detecting masks — Conserving resources

hagebaumarkt, a DIY retailer operating 13 stores in Germany, was challenged by the need to enforce strict mask-wearing and store capacity limits during the pandemic, tasks that were placing considerable pressure on its staff and resources.

Mobotix provided a solution using its M73 and v26 cameras with SAFR mask detection software. The system automatically counted customers to manage capacity and used audio and visual alerts to request that patrons wear masks. This freed staff from constant monitoring duties, allowing them to focus on sales and customer service, and the solution was reported to be well-received by customers.

hagebaumarkt

Steffen Reuther

Store Manager