Case Study: Tag Solvents achieves 75% productivity increase and 55% customer retention growth with MobiWork

Tag Solvents See Major Increases in Operations with MobiWork

Tag Solvents, a South African solvent supplier founded in 1977, faced operational challenges around safety compliance, routine equipment maintenance, and managing large-volume sales and deliveries. Lacking a system to capture customer and delivery information or assign the correct trucks and technicians, they turned to MobiWork and its work order functionality and MobiRules to enforce safety procedures and track maintenance and orders.

MobiWork implemented customizable work order management, scheduling, recurrent routes and automated MobiRules (including proof-of-delivery), giving Tag Solvents visibility into truck availability and simplifying bulk order processing. As a result, Tag Solvents reported a 55% increase in customer retention and a 75% increase in productivity, with faster processing and delivery times and improved safety and maintenance tracking thanks to MobiWork.

Tag Solvents