Case Study: Sincro doubles daily technical work and slashes invoicing time with MobiWork

Sincro Doubles Technical Work with MobiWork

Sincro, a national Electronic and Industrial Security company with more than 17 years’ experience and a 17-person team, faced slow, paper-based processes for managing customers and daily work orders. Long information-processing and invoicing delays (averaging about 80 days), poor field-office communication, and limited visibility into technician activities led Sincro to adopt the MobiWork application to modernize its field service operations.

MobiWork implemented a mobile solution that digitized tickets, provided real-time technician tracking, and gave technicians instant access to client history and job details. The MobiWork app removed paper workflows, improved communication and task control, increased traceability and vehicle oversight, and delivered measurable gains — Sincro doubled its daily technical work and dramatically reduced its prior ~80-day invoicing/processing cycle while speeding returns to customers.

Sincro

Matias Favaro

Director