Case Study: Sika achieves doubled monthly deliveries and real-time delivery control with MobiWork

Sika Doubles Monthly Deliveries with MobiWork

Sika, a global construction materials company managing 500+ products across 200 sites, faced a capacity and customer-service bottleneck: they could only complete about 750 deliveries per month and handled 50–60 customer status calls daily, creating dispatcher/driver confusion and wasted time. To centralize operations and improve customer visibility, Sika selected MobiWork’s field-service software and workflow platform as their digital, paperless delivery management solution.

MobiWork delivered a paperless, real-time workflow with centralized data and email notifications that gave Sika greater control and visibility. As a result, Sika more than doubled monthly deliveries to 1,500 (a 100%+ increase) with the same team, eliminated much of the time wasted on status calls and manual processes, reduced human error, and now expects to scale toward a projected 3x increase in orders with minimal additional staff — all enabled by MobiWork.

Sika

Israel Perez

General Manager of Logistics and Customer Service