Case Study: Revtec achieves 3,000% improvement in data processing with MobiWork

Revtec Improves Data Processing by 3000% with MobiWork

Revtec, a Central American telecommunications systems integrator managing 125,000 pieces of equipment and serving over 3,000 clients, faced slow, manual documentation and billing workflows that prevented real‑time access to field data and lengthened collection cycles. To solve this, Revtec turned to MobiWork’s field service/digitization solution to replace paper forms and enable remote access to technician reports and historical data.

MobiWork implemented mobile forms with photo capture, geolocation, automatic closure notifications and routing of reports to billing, collections and administration, eliminating the need for a dedicated supervisor and manual data entry. As a result, Revtec cut its billing period by 7 days, reduced administrative and dispatch costs by 40%, and improved data processing speed by 3,000%, while maintaining uninterrupted operations during the COVID‑19 pandemic.

Revtec

Luis Ortiz

Chief Operating Officer