Case Study: NELCO Worldwide achieves real-time field reporting and inventory control with MobiWork

NELCO WorldWide Deploys MobiWork for its Field Service Division

Nelco Worldwide is a U.S.-based national and international radiation shielding company serving the healthcare industry with over 85 years in business and more than 6,000 projects completed. Faced with slow manual processes—field checklists and service reports taking 3–4 weeks to reach the office—Nelco needed better field force management, organized maintenance reporting, inventory control, and deep QuickBooks Online integration to meet rigorous financial reporting and forecasting requirements. They selected MobiWork’s field service management solution to address these challenges.

MobiWork was implemented across Nelco’s service division to provide mobile field reporting, inventory control, scheduling, and a robust QuickBooks Online integration (POs, bills, estimates, products, inventory and more). The result was dramatic: field reports now arrive in minutes instead of weeks, every part movement is tracked to maintain minimum inventory levels, the company has been able to hire more field technicians and manage more people with fewer managers, and leadership gains real-time KPIs via a mobile dashboard. MobiWork delivered a single, seamless solution that improved operational visibility and financial planning for Nelco Worldwide.

Nelco Worldwide

Ed Delia

Senior Director of Medical Sales and Strategic Planning