Case Study: Infinity Professional Services achieves paperless operations, faster admin and 55% more business with MobiWork

Infinity Professional Services Transforms Their Operations Overnight

Infinity, a Boca Raton–based pool and lawn services company, faced inefficient scheduling, lost paper records, inconsistent proof of service, and limited customer transparency across its residential and commercial accounts. To go paperless and stabilize office-to-field-to-customer operations, Infinity selected MobiWork’s MWS mobile platform and customer portal to modernize scheduling, tracking, and invoicing.

MobiWork implemented the MWS solution and customer portal in about two weeks, delivering real-time data, electronic PDF forms and photos, field invoicing, and employee tracking. As a result, Infinity cut administrative time on service appointments from roughly 6 hours to 2 hours, achieved 89% customer satisfaction, saw field techs generate 55% more business, and improved cash flow by invoicing directly from the field.

Infinity

Ryan Hamilton

Owner