Case Study: CDB Utility Contractors achieves 78% process streamlining, major productivity gains and cost savings with MobiWork

CDB Achieves Drastic Productivity Gains & Cost Savings

CDB Utility Contractors, a Davenport, Iowa–based underground utilities specialist with nearly 15 years’ experience, faced growing pains after tripling in size: paper-based work orders, printed maps, and manual inspection logging were slowing operations and adding cost. To improve scheduling, dispatch, routing, and field data capture (photos, inspections, customer info), CDB sought an easy-to-use mobile solution and selected MobiWork’s mobile field service platform.

MobiWork implemented a customizable, paperless workflow with real-time order assignment, location tracking (Watch Dog and Emergency), instant notifications, and legally compliant forms for inspections, claims and reports. The result: processes were streamlined by 78%, billing improved by 85%, documentation quality rose 90%, training downtime was reduced (team trained in a week), errors were nearly eliminated, and CDB achieved significant cost savings—leaving them ready to scale and expand use of MobiWork’s analytics, asset management and customer portal.

CDB Utility Contractors

Patti Kenyon

Director of Human Resources