Case Study: Carolina Filters doubles audit and inspection services with MobiWork

Carolina Filters Doubles Audit & Inspection Services with MobiWork

Carolina Filters, a regional leader in indoor air quality and process equipment cleaning across the Southeast, needed a reliable, easy-to-use field service platform for complex work orders like legally required fire damper inspections. Their prior web software suffered from poor sync and connectivity, preventing offline use in basements and hospitals, making photo uploads, edits, and reporting slow and cumbersome. Carolina Filters chose MobiWork to address these challenges.

MobiWork’s field service platform provided fast onboarding, dependable offline syncing, customizable forms, seamless photo capture and Excel exports, and clearer, smaller reports—now fitting up to 11 inspections per page versus 3—eliminating much printing. The MobiWork solution improved accuracy and technician productivity, sped report uploads, reduced paper waste, and enabled Carolina Filters to scale its audit and inspection services (doubling capacity), with ongoing support from the MobiWork team.

Carolina Filters

Courtney Iovanovich

Customer Service and Marketing