Case Study: Safe Select boosts retention and cuts CAC with MobiLoud

How Safe Select Turned High-CAC Customers Into Lifetime Buyers

Safe Select, a leading online fresh market in the Philippines, faced high customer acquisition costs and a need to improve retention in a mobile-first market. They turned to MobiLoud to build a mobile app that would help them reduce their reliance on expensive remarketing campaigns and turn their high mobile website traffic into long-term customer relationships.

MobiLoud provided a hands-off solution that seamlessly converted Safe Select's Shopify website into a native mobile app. The app's push notifications replaced costly ads for retention, and features like exclusive flash deals and VIP benefits successfully encouraged a biweekly ordering pattern, significantly increasing customer lifetime value and strengthening their connection with a premium customer base.

Safe Select

Ralph Natividad

Safe Select