Case Study: Krooz achieves faster, safer ride-hailing operations with Mobiloitte

Krooz improves ride allocation speed by 60% with Mobiloitte

Krooz, a ride-hailing platform, faced challenges in a competitive market due to a lack of essential features like real-time tracking and efficient ride allocation, which led to user frustration and poor driver retention. To overcome this, they partnered with vendor Mobiloitte to build an advanced, scalable mobility solution.

Mobiloitte developed a dual-application system for Krooz, featuring optimized apps for both drivers and customers. The solution included real-time tracking, automated fare calculation, secure payments, and advanced safety measures. This implementation resulted in a 60% improvement in ride allocation speed, a 45% boost in customer retention, and a 50% reduction in payment-related support issues, achieving 99.9% uptime for critical services.

Krooz