Case Study: Insurance Journal transforms insurance management with Mobiloitte

Insurance Journal cuts manual claim handling time by 70% with Mobiloitte

Insurance Journal, a client in the insurance sector, faced the challenge of operating with entirely manual processes, including paper-based policy management and a lack of visibility for claims. This led to user confusion and operational bottlenecks. They partnered with Mobiloitte to digitally reimagine their service experience and build a unified platform.

Mobiloitte developed a mobile-first "digital insurance wallet" using React Native and Node.js, which streamlined onboarding, claims, and renewals with features like OCR-based verification. The solution resulted in a seventy percent reduction in manual claim handling time and a thirty percent increase in policy renewals within three months. Mobiloitte's platform significantly decreased onboarding dependency on agents and provided insurers with valuable operational insights.

Insurance Journal