Case Study: Insurance Company boosts field sales efficiency with Mobilengine

Insurance Company - Customer Case Study

Insurance Company, a major provider of insurance services in Central and Eastern Europe, faced significant inefficiencies in its field operations due to paper-based forms and contracts. This slowed down its daily workflows, created a large back-office administrative overhead, and left managers with limited visibility into field activities. To address this challenge, they partnered with Mobilengine to implement a customized mobile workflow management solution.

Mobilengine provided a mobile application that allowed field agents to collect and update data, sign contracts, and link photos directly from their smartphones, eliminating paper-based processes. This solution streamlined key business areas like customer visits, contracting, and work-out management. The implementation yielded substantial results for the insurance company, including a 20% increase in customer visits, a 60% reduction in back-office administration costs, and an 80% reduction in administrative errors, leading to faster sales cycles and more efficient resource management.