Case Study: F5 Networks streamlines IT asset management with Mobile Reach

F5 Networks Solves IT Asset Management with Process-Driven Mobile Apps

F5 Networks, a global technology company, faced significant challenges managing its vast inventory of over 33,000 IT assets across more than 10 locations worldwide. Their previous system, a cumbersome legacy database and disconnected spreadsheets, lacked a single source of truth, leading to poor visibility, manual processes, and inaccurate tracking. To solve this, they worked with vendor Mobile Reach to implement process-driven mobile apps.

The solution from Mobile Reach provided field technicians with mobile apps and scanners to update asset records in the back-end system in real-time. This eliminated most manual processes, created a single system of record, and provided 100% visibility into asset lifecycles. The results greatly improved compliance reporting, data accuracy, and technician productivity. Mobile Reach's solution was a game-changer, easily paying for itself through gained efficiencies.

F5 Networks

Skye Chacón

ITAM Program Owner