Case Study: The Trust Company of Tennessee becomes cloud-first and remote-ready with Mobile Mentor and Microsoft 365

The Trust Company of Tennessee cuts device provisioning by 90% with Mobile Mentor

The Trust Company of Tennessee faced a challenge when the COVID-19 pandemic forced a shift to remote work. Their on-premises infrastructure was inadequate for securing and managing a distributed workforce, and their internal IT team lacked the bandwidth to manage a major cloud migration. They engaged the vendor, Mobile Mentor, to implement a solution based on Microsoft 365 and Intune.

Mobile Mentor designed and built a modern endpoint management environment for the customer, enabling secure, zero-touch provisioning of devices and cloud-based management. This partnership provided The Trust Company with 24/7 support and a co-management model. The results included a 90% reduction in device provisioning time, the resolution of 955 support tickets with a 100% satisfaction score, and a more secure, cloud-first workplace that allowed the internal IT team to focus on business growth.

The Trust Company of Tennessee