Case Study: East Carolina University builds responsible AI readiness with Mobile Mentor Copilot Mentoring

East Carolina University builds responsible AI governance in 3 weeks with Mobile Mentor

East Carolina University (ECU) faced the challenge of adopting Microsoft Copilot and AI responsibly within its complex higher education environment. Growing demand was met with concerns over data protection, governance, and acceptable use, especially with regulations like FERPA and HIPAA. To build a foundational strategy for safe and effective AI use, ECU partnered with the vendor Mobile Mentor for its Copilot Mentoring service.

Mobile Mentor worked with ECU through analysis sessions and governance discussions to shift the focus from AI capabilities to measurable value. The solution accelerated foundational work, leading to the creation of an AI policy in just three weeks, a process that normally takes up to a year. The vendor helped establish critical data protection measures and governance, providing ECU with the readiness needed for responsible AI adoption across the university.

East Carolina University (ecu)