Case Study: Bristol City Schools achieves secure, zero-touch device management with Microsoft Intune and Mobile Mentor

Bristol City Schools manages 4,000 devices with Mobile Mentor

Bristol City Schools, a district with over 4,000 students, faced significant challenges managing its fleet of devices with System Center Configuration Manager (SCCM). Their IT team struggled with unreliable off-premise OS updates, a cumbersome manual imaging process, and a lack of effective inventory management, which became critical issues with the shift to remote learning. They engaged vendor Mobile Mentor to implement a solution using Microsoft Intune.

Mobile Mentor designed and built a new Intune environment for the school, focusing on enabling over-the-air updates, zero-touch provisioning, and robust inventory visibility. This solution allowed Bristol City Schools to seamlessly update devices remotely, eliminate the manual imaging process, and gain the ability to track and remotely wipe devices. As a result, the IT team achieved full control over their device fleet, ensuring security and manageability for the future.

Bristol City Schools