Case Study: California-based digital marketing agency accelerates growth with Mobile Mentor modern managed services

a California-based digital marketing agency earns 9.63/10 support satisfaction with Mobile Mentor

A California-based digital marketing agency faced the challenge of supporting its rapidly growing, international hybrid workforce with a secure and seamless IT experience. To achieve this, the agency engaged Mobile Mentor to implement its Modern Managed Services program, which was designed to provide frictionless support and robust security.

Mobile Mentor's solution included 24/7 support, Zero Touch device provisioning, over-the-air updates, and a Zero Trust security architecture with Microsoft Defender. The results enabled the agency to streamline onboarding, ensure devices remained secure from anywhere, and free its technology leaders to focus on innovation. The partnership has been highly successful, with the agency rating Mobile Mentor's support resolution satisfaction at an average of 9.63 out of 10.