Case Study: Simplyhealth achieves faster, more efficient mobile testing and continuous delivery with Mobile Labs’ deviceConnect

Simplyhealth strengthens mobile user experience through more efficient testing with Mobile Labs’ deviceConnectTM

Simplyhealth, a UK provider of health plans and services serving nearly 3.5 million customers, faced rapidly rising mobile web traffic that threatened its customer experience and continuous delivery pipeline. Testing was a bottleneck: issues were found late, device procurement and management were slow and costly, simulators didn’t match real-device behavior, and cross‑platform testing was fragile. To meet 34 security, integration and usability requirements, Simplyhealth evaluated vendors and chose Mobile Labs’ deviceConnect™.

Mobile Labs deployed deviceConnect as an on‑premises private device cloud and virtual test lab—complete with a managed device rack, CI integration (Jenkins, HP tools) and support for existing automation scripts—allowing teams to reserve real devices remotely and shift testing left. The implementation was rapid (production use within a day), productivity gains saved nearly a year of development effort, the tool was adopted across departments, and Simplyhealth projects break‑even on manual testing costs within two years versus deviceConnect (including automated script development).

Simplyhealth

Chris Dale

IT Test and Release Manager