Case Study: Zambrero achieves higher average transaction value with MOBI Kiosks

How Zambrero achieved increased their ATV, revenue and improved their guest experience after installing MOBI Kiosks

Zambrero, a global restaurant franchise, sought to provide a more seamless in-store experience and reduce customer wait times as their popularity grew. They partnered with vendor MOBI to address these operational challenges.

MOBI implemented its self-ordering Kiosks, which empowered customers to control their own ordering. This solution allowed Zambrero's staff to focus on food preparation, improving operations. The results were significant: the kiosks now handle 12% more orders than the counter, wait times were reduced, and the average order included 3.9 add-ons, directly increasing revenue and the average transaction value.

Zambrero

Chris Henderson

Operations Manager