Case Study: Kurt Geiger achieves faster, more efficient e-commerce warehouse operations with MNP The Solution

Kurt Geiger - Customer Case Study

Kurt Geiger, the footwear retailer expanding rapidly into e-commerce, needed to replace its AS/400-based systems, which could not support direct online orders or efficient warehouse processes. As order volumes grew, the company faced increasingly labor-intensive handling of e-commerce fulfillment, especially in put-away and stock management.

MNP The Solution implemented OrderActive order management and WMSActive warehouse management, integrating them with Kurt Geiger’s web front end, payment systems, carrier links, and Metapack. The move to a real-time RF gun-based process delivered major gains: a 1,500-unit put-away task dropped from six people over 12 hours to two people in two hours, eliminating the need for a night shift and improving stock accuracy, packing efficiency, and customer service.

Kurt Geiger

Wayne Lear

E-Commerce Logistics Manager