Case Study: Reston Radiology Consultants achieves faster reporting and transcription-free workflow with M*Modal

Reston Radiology Consultants - Customer Case Study

Reston Radiology Consultants, an imaging practice serving Northern Virginia and Reston Hospital Center, was looking to improve workflow efficiency, archived image access, and Meaningful Use readiness. The main pain points were with its previous speech reporting system, which was slow, inaccurate, and poor at recognizing commands, causing frequent corrections and heavy transcription and editing. Reston Radiology Consultants worked with M*Modal and Merge Healthcare, using Merge RIS, Merge Financials, Merge PACS, and M*Modal Fluency for Imaging.

M*Modal implemented Fluency for Imaging with Merge PACS in a smooth go-live, providing a tightly integrated front-end speech solution with one login, strong voice recognition, and customized training and templates. The results were significant: Reston Radiology Consultants became completely transcription free within 60 days, saved a full-time employee, and reduced report turnaround times from hours to minutes. M*Modal also helped improve radiologist satisfaction, self-editing, and overall productivity, while offering strong value at a favorable price point.

Reston Radiology Consultants

Jeff Atkin

CEO