M*Modal
16 Case Studies
Case Study: FirstHealth of the Carolinas improves coding productivity and ICD-10 readiness with M*Modal Fluency for Coding
A M*Modal Case Study
FirstHealth of the Carolinas - Customer Case Study
FirstHealth of the Carolinas faced challenges with its legacy McKesson STAR system, which made managing coders across multiple facilities inefficient. The abstracting process was cumbersome, requiring coders to navigate long, multi-page screens and switch repeatedly between facilities, which hampered productivity. To address these issues, they turned to M*Modal and implemented its Fluency for Coding solution.
By implementing M*Modal's Fluency for Coding, the solution streamlined the abstracting process onto a single, efficient screen and enabled seamless management of charts across all facilities. This dramatically improved coder productivity and chart accuracy. Furthermore, the integrated TruCode feature was critical in easing the transition to ICD-10, strengthening coding skills and ensuring a successful conversion, leaving the coding team excited for future integrations.
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