Case Study: Coastal Radiology Associates improves workflow efficiency and reporting with M*Modal Fluency for Imaging

Coastal Radiology Associates - Customer Case Study

Coastal Radiology Associates, a multi-specialty radiology group in New Bern, North Carolina, needed a better way to improve report quality, speed up turnaround, and reduce reliance on transcription while supporting consistent, compliant radiology documentation. They turned to M*Modal, initially using SpeechQ for Radiology and then transitioning to M*Modal Fluency for Imaging.

With M*Modal Fluency for Imaging and a library of universal structured templates, Coastal Radiology Associates streamlined reporting, improved readability, and reduced manual editing. The results included near 100% self-editing, elimination of transcription, signed reports in about 5 minutes instead of 24 hours or more, savings of more than one hour per radiologist per day from call-report elimination, about 30 minutes per shift from no longer typing ED prelims, and over $182,000 in PQRS payments in 2013.

Coastal Radiology Associates

Tim Sloan

Radiologist