Case Study: a leading professional education provider modernizes Salesforce automation and reduces change risk with MLveda

Leading Professional Education Provider modernizes Salesforce in 8 weeks with MLveda, cutting change effort 20–30%

MLveda assisted a leading professional education provider that was struggling with a fragmented and complex Salesforce automation layer. Their system, built on legacy Workflow Rules and Process Builder, was causing intermittent errors, mysterious execution orders, and high maintenance costs, which hindered global growth and created compliance risks ahead of Salesforce's end-of-support deadline.

The solution implemented by MLveda was a large-scale migration to a Flow-first architecture. This involved consolidating hundreds of automations into Salesforce Flow, establishing governance with reusable subflows and explicit fault paths, and improving testing and change control. The results included a significant reduction in conflicts and errors, a 20-30% faster change process, and freed-up admin capacity. MLveda's work created a more reliable, scalable platform that is safer and easier to operate.