Case Study: Karassulis S.A. achieves theft prevention and improved fleet efficiency with MiX Telematics (FM‑Web & MiX Fleet Mobile)

Karassulis S.A. - Customer Case Study

Karassulis S.A., based in Thessaloniki, is an international transport specialist operating a fleet of 25 trucks and 45 trailers on routes between Greece and Italy. Faced with repeated trailer and cargo thefts on long-distance routes, the company sought a GPS‑based risk‑minimising solution and selected MiX Telematics’ Risk Management offerings, including FM‑Web, MiX Fleet mobile apps and independent trailer tracking units.

Introduced via channel partner Tacho Hellas, MiX Telematics installed truck on‑board computers and independent wired/battery trailer trackers (42 trailers fitted), and provided FM‑Web access, MiX Fleet mobile apps, training and support. The system produced immediate, measurable impact — an attempted trailer theft in Italy was thwarted and goods recovered — and delivered 24/7 alerts, active tracking, better route scheduling and improved fleet utilisation, resulting in higher service levels and increased customer satisfaction; Karassulis now plans to extend MiX Telematics across its fleet to improve fuel efficiency and environmental performance.

Karassulis S.A.