Case Study: Leading Animal Healthcare Products Manufacturing and Distributing Company achieves FDA‑compliant real‑time alarm management and mobile visibility with Mitsubishi Electric Iconics Digital Solutions

Leading Animal Healthcare Products Manufacturing and Distributing Company - Customer Case Study

The Leading Animal Healthcare Products Manufacturing and Distributing Company, a North American–headquartered international manufacturer and distributor with a pharmaceutical manufacturing and packaging plant, needed a modern industrial automation and visualization solution to better manage critical process alarms, improve compliance with FDA 21 CFR Part 11, and replace an aging HMI. They engaged Mitsubishi Electric Iconics Digital Solutions and deployed ICONICS GENESIS32 HMI/SCADA components (including AlarmWorX32, GraphWorX32 and TrendWorX32), BizViz, Pocket GENESIS and related add-ons to interface with Allen‑Bradley PLCs and Microsoft SQL Server/Excel for reporting and trending.

Mitsubishi Electric Iconics Digital Solutions implemented the GENESIS32 suite with AlarmWorX32 MMX, DataWorX, WebHMI, Pocket GENESIS and BizViz to provide multimedia alarm notification, immediate alarm recording and fast reconciliation, mobile connectivity, and integrated reporting/trending. The rollout delivered faster alarm response and reconciliation, reduced manual on-site tasks, lower system development costs, greater flexibility and enhanced visualization for Lean and FDA-driven workflows—leading the customer to explore additional Mitsubishi Electric Iconics Digital Solutions offerings like Alarm Analytics, facility KPIs and electronic batch records.