Case Study: Midwest Packaging Solution improves reporting, customer profitability, and vendor accountability with MITS

Changing Behavior at Midwest Packaging

Midwest Packaging Solution worked with MITS to reduce the time its sales reps spent digging through reports and customer data. Before the change, reps were spending 10-20 hours per week looking at reports and searching for information pulled from the company’s Info A+ ERP.

With MITS, Midwest Packaging Solution uses standard reports with current numbers, a vendor scorecard, and Texas A&M Customer Profitability Model reporting to guide sales and delivery decisions. The company identified too many deliveries per order in some cases, changed delivery behavior, and improved commissionable margin for sales reps, while also using MITS to show vendors when orders were not on-time or were split into multiple shipments.

Midwest Packaging Solution

Shawn Kaelber

Director of Information Technologies