Case Study: Walkers Shortbread halves payroll time and modernises time & attendance with Mitrefinch TMS

Walkers Shortbread - Customer Case Study

Walkers Shortbread is an iconic, family-owned Scottish bakery with over 100 years’ history and 1,200–1,800 staff across two factory sites. Faced with manual clock-card processes that hindered efficiency and compliance, the company needed a modern, user-friendly time and payroll solution suitable for a large permanent and seasonal workforce.

Walkers implemented Mitrefinch’s TMS to go paperless, streamline payroll and improve workforce visibility. The system halved payroll processing time, gave managers real-time absence and lateness data, enforced working-time limits for compliance, simplified annual leave routing to payroll, and delivered reporting that informs policy—results that have sustained a decade-long partnership.

Walkers Shortbread

Julie Grant

HR Manager