Case Study: Derwent (Cumberland Pencil Company) achieves streamlined time & attendance reporting and Working Time Regulations compliance with Mitrefinch TMS

Derwent - Customer Case Study

Cumberland Pencil Company (Derwent), a Keswick-based manufacturer and part of ACCO UK with about 100 factory, office and museum staff, needed a better way to capture and use time-and-attendance data. Their legacy system only listed clockings and required time-consuming manual analysis, and the business needed a full solution that could handle multiple sites, weekend museum hours and 18 different shift patterns while producing timely management information.

They installed the Mitrefinch TMS with four terminals and a simple clock-card workflow so staff can clock at convenient locations and supervisors can see who’s on site. The TMS automates weekly hours and anomalies reporting, supports authorisation of absences and overtime, helps ensure Working Time Regulations compliance for complex shifts, and has made reporting faster and easier to manage.

Derwent

Della Parkins

Derwent