Case Study: Blackburn Rovers achieves reliable match-day steward management and streamlined payroll with Mitrefinch TMS

Blackburn Rovers - Customer Case Study

Blackburn Rovers, a leading UK football club, needed a more reliable way to manage 500 match stewards and the safety of 20,000+ spectators at Ewood Park. Their legacy time-and-attendance database lacked future support and scalability, and the club wanted a user-friendly, real-time system that would simplify steward administration and post-match payroll.

Mitrefinch’s Time Management System delivered a web-based, real-time platform with biometric fingerprint terminals to register attendance and control access, plus an intuitive interface and site list for fast contact and mail merges. The solution automated hours and training records, streamlined payroll, and proved its value by enabling the club to mobilise extra stewards during severe winter weather so matches could go ahead; Blackburn now plans to roll the system out to other operations.

Blackburn Rovers

David Beresford

Deputy Safety Officer