Case Study: United Bank achieves scalable vendor risk management with Mitratech VendorInsight

VendorInsight enables United Bankshares, Inc. to scale their VRM Program to support rapid growth.

United Bankshares, Inc. faced growing vendor risk management and compliance demands as its core business expanded rapidly, with assets rising from $11 billion to more than $18 billion. To keep pace, United Bank selected Mitratech’s VendorInsight platform to support a larger, more complex vendor portfolio while maintaining regulatory compliance.

Mitratech implemented VendorInsight to streamline risk assessments, policy controls, due diligence, and ongoing monitoring across the bank’s vendor program. The result was improved efficiency and scalability, no deficiencies found during a regulatory visit, support for multiple acquisitions and merger transactions, and adoption of about 90% of the platform’s features and services.

United Bank

Craig Robinson

Vendor Manager