Case Study: TD SYNNEX streamlines litigation report management with Mitratech TeamConnect and TAP

TD SYNNEX saves time with Mitratech by automating litigation report upkeep

TD SYNNEX, a major IT distributor formed from a merger, needed a scalable matter management solution to support its rapid growth and consolidate core business processes. They turned to vendor Mitratech and its TeamConnect matter management platform to address this challenge.

Mitratech implemented TeamConnect, underpinned by TAP's intuitive workflow automation, to create a centralized system for TD SYNNEX. The solution automated litigation report upkeep, saving time by reducing manual data entry and mitigating version control risks. Results included enhanced data visibility, a streamlined request intake process that cut turnaround time and increased responsiveness, and better data-driven decisions through in-process analytics.

TD Synnex