Case Study: Charles Stanley & Co. achieves secure compliance and faster content retrieval with Mitratech's DataStore

Securing Customer Information and Ensuring Compliance in a Digital World

Charles Stanley & Co., one of the UK’s longest-established stockbrokers and a leading investment manager, faced rapidly growing volumes of paper and electronic client data alongside increasingly stringent regulatory requirements (e.g., Data Protection Act, KYC). The firm needed a secure, single repository to store, search and retrieve documents on demand, free up office space, reduce disaster risk from paper records, and provide auditable evidence to regulators while improving client access.

Mitratech’s DataStore delivered a centralized, secure ECM with back-file scanning, OCR, workflow automation, and integrations with systems like CODA and FIGARO, plus a client-facing portal. The result was searchable, backed-up archives with expiry tracking and version control, faster employee workflows, fewer support calls, stronger regulatory evidence, and reduced physical storage and operational risk.

Charles Stanley & Co.

Alex Stratton

Head of ICT Development