Case Study: Shaw Floors achieves centralized, real-time I-9 and E-Verify compliance with Mitratech Tracker I-9 Compliance

How the world’s largest carpet manufacturer enhanced oversight of I-9 and E-Verify

Shaw Floors, the world’s largest carpet manufacturer with about 22,500 employees and hundreds of locations, faced a fragmented, paper-based I-9 and E-Verify process managed by 400+ hiring managers. Without central oversight, re-verifications and E-Verify submissions were manually re-keyed, audits were time-consuming and costly, and human error made consistent compliance difficult to measure or enforce.

Shaw implemented Mitratech’s Tracker I-9 Compliance (I-9 Complete) to centralize and automate I-9 and E-Verify workflows. The solution provides a guided dashboard for managers, integrates E-Verify, auto-tracks re-verifications, and gives HR real-time visibility and remote audit capability—resulting in virtually perfect compliance, over 26,000 electronic records, significant per-hire time savings (90+ minutes), and increased HR strategic value.

Shaw’s

Mark Ketchem

HR Manager