Case Study: Global Eyewear Company scales third-party risk management with Mitratech

Global Eyewear Company scales TPRM across 300,000 retailers with Mitratech

A global, vertically integrated eyewear retailer faced significant challenges in scaling its third-party risk management (TPRM) program after a major merger. The company's manual process, which relied on Smartsheet, was unable to effectively manage the combined vendor list of thousands of partners or remediate identified risks, leaving them with poor coverage. To address this, they turned to Mitratech's Third-Party Risk Management Platform.

By implementing Mitratech's solution, the retailer gained access to an expanded library of standardized surveys and the Mitratech Risk Operations Center (ROC) for remediation. This allowed them to assess a broader range of risks and continuously monitor their entire vendor ecosystem. The results were a fully scaled TPRM program and more effective remediation, which saved the team a massive amount of time. The success in the Americas region has led to plans for a global deployment of Mitratech's platform.