Case Study: AT&T achieves a unified ELM landscape with Mitratech TeamConnect

AT&T unifies 225K employees’ ELM systems with Mitratech

AT&T, a global telecommunications leader, faced challenges with an antiquated legacy platform and a fragmented landscape of disparate ELM systems from multiple acquisitions. This led to siloed workflows and an incomplete view of operations. They sought a consolidated system to unify matter, financial, and risk data, turning to Mitratech and its TeamConnect ELM platform.

Mitratech implemented TeamConnect ELM to provide a single, unified source of truth. The solution integrated AT&T's business processes and provided a unified systems landscape with end-to-end ELM capabilities. The results included transformed work processes, a unified view of standardized data, and benefits like a powerful analytics engine and integrated portal workflow for intake.

AT&T