Miter
11 Case Studies
A Miter Case Study
Wicker Construction, a heavy civil contractor, faced significant operational challenges due to its reliance on disconnected systems. Their previous field reporting tool, Raken, only produced PDFs, forcing the office to manually re-enter all data for payroll, billing, and job costing. This process was inefficient and error-prone, with payroll alone taking five days to process each week. To solve this, they turned to the vendor Miter.
By implementing Miter's all-in-one platform for field operations, time tracking, and payroll, Wicker Construction unified its data flow. Daily reports now directly drive both payroll and billing, eliminating redundant data entry. The results were transformative: payroll processing time was reduced from five days to just one, and over 1,500 daily reports were created with a 97% approval rate in the first three months. Miter provided the integrated infrastructure the company needed to support its rapid growth.