Miter
9 Case Studies
A Miter Case Study
Marathon Electrical Contractors, a large employee-owned electrical contractor in the Southeast, faced a critical challenge when modernizing its ERP system to Sage Intacct. Their existing payroll processes were overwhelmed, requiring manual compliance reporting and creating immense stress for a team stretched to its limit; this made finding a new, integrated payroll solution a make-or-break requirement for their business modernization. They turned to the vendor Miter for its payroll and HRIS platform.
By implementing Miter, Marathon automated its most time-consuming tasks, including multi-state payroll compliance and certified reporting. The solution provided cloud-based access, integrated SMS communication for a dispersed workforce, and seamless integration with Sage Intacct for accurate job costing. The results were transformative: the payroll team of two now manages over 1,300 workers without adding headcount, errors dropped from 30-40 per week to under 10, and compliance is now handled automatically, providing significant efficiency gains and peace of mind.