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Case Study: HHI Corporation rebuilds performance reviews with Miter Performance
A Miter Case Study
HHI Corporation rebuilds performance reviews in 2 weeks with Miter
HHI Corporation, a federal-focused construction and manufacturing firm, faced a challenge with its lengthy and disengaging performance review process. The old system, which required paragraph-long answers, was time-consuming for employees and managers and failed to provide effective data. To address this, HHI partnered with the vendor Miter to rebuild its process using Miter Performance.
The solution involved rebuilding the review from the ground up with the help of an HR consultant. Miter Performance was configured to create a fast, consistent review with two separate rating scales for values and KPIs, tailored to different employee levels. This reduced the time for a manager to complete each rating from 2 hours to about 90 seconds. The new process, which was built and launched in approximately two weeks, provided a foundation for more frequent performance touchpoints and reliable data to inform compensation decisions.
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