Case Study: HyreCar achieves faster driver onboarding and a 36% increase in rental days with Mitek Systems' Mobile Verify

HyreCar gets drivers on the road faster and more securely with Mitek’s Mobile Verify

HyreCar is a national carsharing platform that matches drivers with privately owned and fleet vehicles and has expanded into all 50 states. As the business scaled, manual identity and document checks took 2–4 business days and created friction—about 34% of users were being asked for additional information—slowing onboarding and increasing operational risk.

HyreCar integrated Mitek’s Mobile Verify into its mobile app to perform remote ID and driver-verification checks, eliminating in-person steps. The result: faster approvals (down to about 24 hours), a more than 50% reduction in requests for additional documentation, a 36% increase in rental days and roughly 500,000 carshare days logged, improving both security and user experience.

HyreCar

Megan Behrens

SVP of Operations & Product