Case Study: Coinme achieves faster, more secure customer onboarding with Mitek Mobile Verify

Coinme more than doubles KYC completion success with Mitek Systems

Coinme, the largest licensed cryptocurrency cash exchange in the U.S., needed a fast and intuitive customer onboarding process that could balance ease of use with safety and compliance. To meet this challenge, they turned to vendor Mitek Systems and implemented its Mobile Verify digital identity verification solution.

By leveraging Mitek's solution, Coinme optimized its KYC systems. The results were significant: KYC completion success rates more than doubled, approval times dropped to under 10 seconds, and the company saw increased sign-up conversions alongside a reduction in verification time and customer support contacts. Mitek provided the identity verification, security, and reliability needed for Coinme's international growth.

Coinme