Case Study: FirstMerit Bank achieves double-digit growth in trade and FX with Misys cloud banking solutions

FirstMerit Bank sees double digit growth with trade and FX in the cloud

FirstMerit Bank, one of the largest commercial banks in the Midwestern U.S., needed to better serve a rapidly changing corporate client base with more modern digital banking services. After growing through acquisitions, the bank wanted a single place for customers to access international banking services, including trade, payments, and FX, while keeping service simple and flexible. It turned to Misys and its FusionBanking Corporate solution.

Misys delivered a cloud-based, unified digital platform that connected front-end self-service with back-office processing through Misys FusionBanking Corporate, FusionBanking Trade Innovation, and FusionCapital Opics. The result was a single online and mobile portal with single sign-on, reduced IT maintenance, and faster processing. FirstMerit Bank reported international banking revenue growth of double digits for four consecutive years, along with improved transaction efficiency and turnaround times.

FirstMerit Bank

Art Rice

Vice President and Manager – International Operations & Product Management Vice President and Manager – International Operations & Product Management