Case Study: Bank of Ceylon achieves faster, more compliant banking with Misys FusionBanking Essence

Bank of Ceylon sharpens agility with outside-in banking transformation

Bank of Ceylon UK Ltd., a subsidiary of Sri Lanka’s largest bank, needed to sharpen customer service and stay compliant as UK banking regulations became stricter and competition increased. The bank wanted a more flexible way to launch innovative, personalized products while maintaining efficiency, and it turned to Misys and its FusionBanking Essence core banking solution.

Misys implemented a connected, front-to-back core banking platform with a “Product Factory” approach, helping Bank of Ceylon redesign processes around the customer and speed up product creation across channels. The result was faster launches, more responsive service, improved visibility and control, and stronger compliance; Misys says the solution also reduced business risk and helped the bank keep pace with changing market and regulatory demands.

Bank of Ceylon

Nimal Fernando

CEO