Case Study: El Centro Regional Medical Center achieves reliable, hospital‑wide Wi‑Fi and streamlined AI‑driven network operations with Mist AI

El Centro Regional Medical Center Eliminates Chronic Wi-fi Pain With Juniper Mist

El Centro Regional Medical Center, a 161‑bed hospital serving California’s Imperial Valley, faced chronic Wi‑Fi problems that disrupted clinicians’ access to medical records, caused medication carts to drop connections, and made secure messaging unreliable. To address these issues they deployed Mist AI (Juniper Mist platform), including Marvis Virtual Network Assistant, Juniper Mist Wi‑Fi and Wired Assurance, and EX4300/EX2300 switches.

Mist AI implemented a cloud‑native, AI‑driven wired and wireless solution that automated troubleshooting, provided dynamic packet capture and SLE monitoring, and unified wired/wireless management. The deployment delivered predictable, reliable Wi‑Fi hospital‑wide, streamlined IT operations, improved clinician trust in the network, enabled connection of medical devices and asset tracking, and supported rapid Wi‑Fi deployment in Covid triage tents — transforming El Centro’s network experience and freeing IT to focus on strategic work.

El Centro Regional Medical Center

Darryl Mark

Information Services Manager