Case Study: Jan Yperman Ziekenhuis achieves AI-driven, patient-centered Wi‑Fi and seamless medical-device connectivity with Mist AI (Juniper Mist)

At Jan Yperman Hospital, clinical user experience is the new uptime with Juniper Mist Wi-Fi

Jan Yperman Ziekenhuis, a hospital in Ypres, Belgium, faced a shift from uptime to true clinical user experience: clinicians, Wi‑Fi phones and critical medical devices were experiencing intermittent connectivity and IT had no visibility into why. To address this, the hospital turned to Mist AI, deploying Mist AI‑driven Wi‑Fi components including access points, Wi‑Fi Assurance, Wired Assurance and the Marvis virtual network assistant to gain actionable insights into user experience and device behavior.

Mist AI implemented a cloud‑managed, AIOps‑driven solution that combined wireless and wired assurance, Marvis automated troubleshooting, and high‑performance switching with EVPN‑VXLAN for campus extension. The result was predictable, measurable Wi‑Fi service levels, proactive identification of root causes, reliable connectivity for medical devices and campus users, and — as IT put it — essentially no more Wi‑Fi complaints.

Jan Yperman Ziekenhuis

Ludovic Vandaele

IT infrastructure Team Leader